Service Delivery

All services will be delivered digitally via the internet within 1 to 7 days after the order is placed.

Refund & Cancellation Policy

We offer a 30-day money-back guarantee for new purchases. If you’re not satisfied with our service, you can request a refund within 30 days. Refunds are processed within 30 business days and returned to your original payment method or as store credit.

Please note:

• Refunds are subject to approval by our internal team.

• We aim to provide top-quality service but reserve the right to decline any refund request.

When Refunds Apply

1. Non-Delivery of Product:
   If you don’t receive your order due to email issues, contact our Billing Department within 30 days.

2. Download or Access Issues:
   If you have trouble downloading or opening the product, contact Technical Support within 30 days. No response will be considered as a successful delivery.

3. Major Defects or Errors:
   Report any serious technical issues. If we can’t fix the problem within 72 hours, you may receive a full refund or a product replacement. You may be asked to temporarily grant us server access to resolve the issue.

4. Product Not As Described:
   If the product is different from what was described on our website, report it within 30 days with proof. Refunds will not be given for unmet personal expectations.

Children Policy

• Only users 18 years or older can purchase or use our products.

• We do not collect information from children under 13. If you believe a child has submitted personal info, contact us immediately so we can delete it and cancel the order.